The solution in my case was to simply add an EXCEPT in my rule 14 for the domain in question.By Michael Bose Full Overview of Microsoft Exchange Online Protection In rule 12’s case, it was considering the domain, but rule 14 was considering the content so both rules were applied and a whitelisted domain still had its emails sent to the quarantine. That is not the case.Īfter banging my head on this for weeks (on and off) I called Microsoft and had an excellent tech explain that the STOP PROCESSING MORE RULES only applies to rules setting the same characteristic. To my reading, rule number 12 is above rule 14, so rule 14 should have not been processed or considered. However, a sender from that domain was using TINY.CC links in the body of their emails and my rule number 14 quarantined any messages that use TINY.CC. In my case, I had whitelisted a domain in rule number 12 which correctly set emails from that domain to Spam Confidence Level (SCL) equals -1.
It should read STOP PROCESSING MORE RULES FOR THE SAME CHARACTERISTIC. The confusion is caused by the wording Microsoft chose for STOP PROCESSING MORE RULES is inaccurate. You can choose to stop applying additional rules to a message after a rule processes a message. This is an action for the rule, but it looks like a property in the EAC.
Microsoft documentation states: Stop processing more rules This can occur even if you have set the STOP PROCESSING MORE RULES checkbox. If you are using Transport Rules to manage your email filtering you may run into a very odd situation of having mail sent from White-listed domains (or email addresses or content or…) still being blocked by other transport rules. DATA RECOVERY Our qualified technicians provide full data recovery from failed or deleted hard drives and memory sticks for anyone in Southern Alberta.
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